Real-time 24/7 email
response to every referral
Can you handle all your lead referrals, from industry portals, aggregators or partners?
Yomdel Live Email uses highly-trained human operators to deliver ultra-quick 24/7 personal email responses to every lead that hits your inbox.
The service gives your customers a personalised, real-time response to their enquiry, direct from your brand, immediately putting you ahead of any competitors. People can then seamlessly transfer to Yomdel live chat, helping you get a head-start in identifying high value opportunities that may not be obvious from the original lead.
No more missed leads. Day and night, Yomdel is there, qualifying and converting your leads as soon as they arrive.
Getting a return on portal or aggregator fees is a tough task. That's where Yomdel can help.
We free up the time of your team, by identifying the highest priority leads for them to focus on first, thereby maximising your conversion against referral.
At the same time, ALL your prospects receive an outstanding customer experience, building your brand reputation, creating customers for life.
NO separate system or software required. We monitor and manage your referrals email entry point, and respond as you, effectively from your email address.
Backed by our detailed, unique knowledge banks, dedicated operators answer questions in a structured way that builds rapport, encourages engagement and uncovers the real value in a lead, fully qualifying the lead potential for your business.
We offer the customer the option of transferring the conversation to our 24/7 live chat service, if they prefer to have a more instant, fluid conversation.
If enabled, our operators can even book calls or sales appointments on your behalf, offering the customer a fantastic out of hours experience, and capturing them immediately for your business, before the competition can get there first.
And because we are integrated to your email account, you have full visibility of email transcripts, progress and outcomes in real time.