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Increase web enquiries
Improve paid traffic conversion
Offer 24/7 appointment booking
Pre-qualify interested vendors and buyers
Drive proactive conversion
Nurture enquiries, and convert to leads
Beat the competition
Be there, before they are
Over 90% of all property searches start online. And whether that's vendors, landlords, tenants or buyers, over 50% are online out of regular office hours.
Ensure you are ready to offer the very best customer experience when customers visit your website. Often you only get that one chance to hold their attention, beat your competition, and be their final choice.
The difference between a customer choosing your agency for a valuation, and the same customer pausing, returning to Google, and moving to a competitor on the list. Every single visitor counts! And every single visit must be nurtured, 24/7.
Take a look at Yomdel's custom property sector services, all designed to ensure that you achieve maximum results from EVERY stage of your sales and marketing processes.
The highest converting facility that you can add to your website, fully managed Live Chat deployed on your website, will provide a 24/7 personal human interface with your customers.
Highly trained operators will engage your visitors, answering their questions, and facilitating their journey to a market appraisal, viewing or appointment booking, with a constant focus on conversion to lead.
Yomdel is the UK market leader in fully managed live chat for the property sector, serving over 2500 sales and lettings agencies, and property management companies. Read our Case Studies further below.
Using expert human operators, ensuring intuitive, helpful conversations that build trust and empathy with customers, dramatically increases likelihood to convert.
Mystery Shopping is a widely used Property Sector tool for measuring and improving customer experience, but crucially also sales process performance. Making a positive first impression, to book valuations or convert them to listings, requires optimised sales processes, and customer service that consistently exceeds expectations.
Yomdel provides dedicated property sector Mystery Shopping services, with custom scenarios, constructed to assess your business in real-world customer situations. Our Mystery Shopping programmes will optimise your online processes, and help train your employees to delight potential vendors, buyers and landlords every time.
Video and audio recordings bring evidence to life for all stakeholders, and comprehensive reporting and analysis scores team performance against objective, best-in-class criteria.
Click the logos below to read Yomdel client stories
High value lead generation
Fully managed 24/7 live chat, plus mystery shopping programme with video home valuations
No.1 Trusted UK Agency
Fully managed 24/7 live chat, integrated appointment booking, and sales team telephone connect facility
Mystery Shopping as a core part of staff training, development and incentivisation programme