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Videos and brochures

VIDEO & BROCHURE
RESOURCES


CUSTOMER EXPERIENCE EXPLAINED

 

START HERE!

Three ONE MINUTE intros for a quick overview, then use the index below to find much more.

Yomdel Video - FINAL-3

WHAT IS YOMDEL?

Find out about our Customer Experience Services and how we drive growth for hundreds of businesses.

What is Yomdel Live Chat - FINAL

24/7 LIVE CHAT

 Fully managed chat services, live on your website, manned by expert human operators.
What is mystery shopping - FINAL-1

MYSTERY SHOPPING

See what your customers see, with video, audio and online assessments.
 

VIDEOS

 

THOMAS MORRIS ESTATE AGENTS

And Simon Bradbury, MD of Thomas Morris, tells us the difference Live Chat makes to customers.

 

ANDY SOLOMAN INTERVIEW

An in depth interview which explains how Live Chat works and transforms Customer Experience in the property sector.

 

MYSTERY SHOPPING EXPLAINED

In a discussion between Simon Taylor and Gina Mayhead, Head of Insight Services at Yomdel.

Yomdel Mystery Shopping explained video
 

BROCHURES

 

 

LIVE CHAT

 

MYSTERY SHOPPING

 

CASE STUDIES

 

RECENT BLOG ARTICLES
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HOW LIVE CHAT HELPS THE HOSPITALITY INDUSTRY THROUGH TROUBLED TIMES
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To say that the past two years has been turbulent for the hospitality industry would be an understatement.

And while...
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KEEPING LIVE CHAT RELEVANT
Jan 11, 2022 by Tim Breden

Live chat is one of the most popular ways for customers to get in touch with business. It’s quick, efficient and means...
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KEEPING YOUR ESTATE AGENCY OFFICE COVERED AT CHRISTMAS
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The Christmas break is almost upon us. But how do you plan to manage your estate agency office over the festive period?...
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HOW LIVE CHAT CAN IMPROVE CUSTOMER SERVICE
Nov 30, 2021 by Tim Breden

Businesses already know that live chat is a fast and efficient tool which allows them to handle customer enquires...
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THREE WAYS TO IMPROVE YOUR ESTATE AGENCY LIVE CHAT EXPERIENCE
Nov 15, 2021 by Tim Breden

Incorporating live chat onto an estate agency website is becoming increasingly common.  

However, there is a huge...
3 min read

HOW IMPORTANT IS TECH TO IMPROVE CUSTOMER EXPERIENCE NOW?
Nov 2, 2021 by Tim Breden

Keeping your customers happy has always been priority number one, of course. But how they interact with you may have...
 

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