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24/7 fully managed
Live Chat

A business lifeline to your customers

Be there, where they need you

Customers will now use your website before anything else!

At a time when more and more business will be predominantly transacted online, it is vital that you are open for business 24 hours a day.

In normal times, 54% of your web visitors are online outside business hours. Well these are now NEW NORMAL times, and customer behaviour has already evolved significantly. See our tracker data here which shows a dramatic increase in Live Chat usage, as customers choose to use online channels to communicate with maximum convenience and safety.

24/7 managed live chat from Yomdel allows your customers to engage with you at a time and place that suits them

Globally-leading response times of 15 seconds (more than three times faster than the average of 47 seconds!) and incredible user satisfaction scores of 96% make Yomdel the best option, if you want to secure EVERY customer and maintain your business as a result. 


Live Chat quality

Advanced tech + the human touch

Managed live chat from Yomdel gives you a team of highly-trained, human operators who get to know your business inside and out so they can answer any question in the same way that you would.

After intensive training, your dedicated team is online 24/7, 365 days a year, ready to:

  • Answer questions.
  • Nurture and qualify leads.
  • Build trust and rapport.
  • Give your customers a fantastic impression of your brand.


Here's how it works

  1. We produce a detailed, unique knowledge bank for you that contains answers to a wide range of questions related to your business.
  2. Your dedicated operators are trained to answer questions in your tone of voice, and structured in a way that builds rapport, encourages engagement and gives customers confidence in your brand.
  3. Unlike interacting with a bot, Yomdel chats flow naturally because our human operators can fully understand and empathise with the visitor.
  4. You have direct contact with a Senior Supervisor who manages the chat team assigned to your business.
  5. We send you detailed reports every month and offer guidance on how to optimise the set up in order to get the most out of your investment.



calculate return on live chat

See the success you could achieve with the very highest quality Live Chat

Click the logos below to read Yomdel client stories

Travel Operator

Sydney Seaplanes Live Chat Case Study

38% conversion to bookings,
over $400,000 revenue in 6 months

Events Specialist

Camm and Hooper Live Chat Case Study

1400 leads, worth over £10 million,
and an ROI of 25:1

Estate Agent

Arun Estates Live Chat Case Study

Lead volumes and conversion
beat client's own team,
with customer satisfaction at 99%

Get in touch to find out more about Yomdel's award-winning service!