INCREASE LOYALTY
Create brand advocacy through enhanced experience delivery
To successfully grow your business, it is essential to gain a deep understanding of your customers, and their motivations for buying your products and services.
But more importantly you must learn why they choose your business, from what you do well, and how more might choose your business from what you could do better.
"Not only have we been able to continually improve our levels of customer service through the Yomdel platform, we’ve also, from the feedback obtained, been able to directly win business that would have otherwise been lost.
I really cannot endorse this service enough - if you care about what your customers really think about you then you need to speak to Yomdel."
Charles Robinson - Founder & Director
We talk to your customers to find out what they think about your organisation, in terms of the service or product provided, and the people who deliver it.
The process we follow goes something like this:
We talk to you about which types of customers you would like to gather feedback from and whether there are particular topics you would like insight on.
You tell us how many customers you have; how many you would like us to talk to and how often (we can help with this).
We arrange access to the data (customer contact information).
We can access your customer database directly to select data points to contact, or you can provide us with a selected sample.
You’ll get results back in 4-6 weeks (as well as individual interview feedback along the way)
There’s a one-off set-up fee on your first project as we learn about your business, followed by standard project costs thereafter which include:
Flexible contract terms, flexible volumes
And you can pay monthly by Direct Debit
Get in touch with us today, and we'll quickly provide you with a fully priced proposal.
Find out how you can unlock insight, identify improvements and grow your business.
