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2 min read
HOW LIVE CHAT HELPS YOU TO RETAIN YOUR CUSTOMERS

For most organisations, the best customers are those who don’t just use your product or service on a single occasion....

4 min read
LOW ATTENTION SPANS AND THE RISE OF LIVE CHAT

It probably comes as little surprise that a recent study by Microsoft found that the human attention span has dropped...

2 min read
KEEPING LIVE CHAT SIMPLE

Live chat is rapidly becoming one of the most popular ways for consumers to contact a business.

But while there are so...

2 min read
SPEEDING UP LEGAL INSTRUCTIONS VIA LIVE CHAT

Whether you are a small family practice, or a leading magic circle firm, one of the biggest benefits you can bring to...

2 min read
HOW LIVE CHAT HELPS THE HOSPITALITY INDUSTRY THROUGH TROUBLED TIMES

To say that the past two years has been turbulent for the hospitality industry would be an understatement.

And while...

3 min read
KEEPING LIVE CHAT RELEVANT

Live chat is one of the most popular ways for customers to get in touch with business. It’s quick, efficient and means...

4 min read
KEEPING YOUR ESTATE AGENCY OFFICE COVERED AT CHRISTMAS

The Christmas break is almost upon us. But how do you plan to manage your estate agency office over the festive period?...

2 min read
HOW LIVE CHAT CAN IMPROVE CUSTOMER SERVICE

Businesses already know that live chat is a fast and efficient tool which allows them to handle customer enquires...

4 min read
THREE WAYS TO IMPROVE YOUR ESTATE AGENCY LIVE CHAT EXPERIENCE

Incorporating live chat onto an estate agency website is becoming increasingly common.  

However, there is a huge...

3 min read
HOW IMPORTANT IS TECH TO IMPROVE CUSTOMER EXPERIENCE NOW?

Keeping your customers happy has always been priority number one, of course. But how they interact with you may have...

2 min read
CAN LIVE CHAT SAVE YOUR BUSINESS MONEY?

When investing in any new technology or software for your business, the first question you are likely to ask is “what...

2 min read
LIVE CHAT VS EMAIL - WHICH IS BETTER FOR ESTATE AGENTS?

Communication is at the heart of every estate agency business. But in a digital era where we receive more online...