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For most organisations, the best customers are those who don’t just use your product or service on a single occasion....

It probably comes as little surprise that a recent study by Microsoft found that the human attention span has dropped...

Live chat is rapidly becoming one of the most popular ways for consumers to contact a business.

But while there are so...

Whether you are a small family practice, or a leading magic circle firm, one of the biggest benefits you can bring to...

To say that the past two years has been turbulent for the hospitality industry would be an understatement.

And while...

Live chat is one of the most popular ways for customers to get in touch with business. It’s quick, efficient and means...

The Christmas break is almost upon us. But how do you plan to manage your estate agency office over the festive period?...

Businesses already know that live chat is a fast and efficient tool which allows them to handle customer enquires...

Incorporating live chat onto an estate agency website is becoming increasingly common.  

However, there is a huge...

Keeping your customers happy has always been priority number one, of course. But how they interact with you may have...

When investing in any new technology or software for your business, the first question you are likely to ask is “what...

Communication is at the heart of every estate agency business. But in a digital era where we receive more online...