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Coronavirus Home Working

Home Working & Home Schooling: the Parent Dilemma

Finding the right balance between managing your work commitments while the kids are at home is tough. As the coronavirus crisis grips us ever...
3 Apr 2020
Simon Townsend
Coronavirus business continuity

Yomdel & Brief Your Market: COVID-19 Response Webinars

LEADING INDUSTRY PROVIDERS TEAM UP TO RUN PLANNING & PROTECTION WEBINAR SERIES TO SUPPORT ESTATE AND LETTINGS AGENCIES IN RESPONSE TO COVID-19
1 Apr 2020
Simon Taylor
Coronavirus

5 GOOD THINGS to come from Coronavirus!

I know, there are a lot of bad things happening right now, thanks to the unrelenting progress of the Corona virus. However, believe it or not, there...
27 Mar 2020
Gina Mayhead
Managed Live Chat Disaster Management Coronavirus business continuity

Yomdel has slashed its prices. Here's why.

At this time it is more important than ever that we all work together, for together we are stronger, and at Yomdel the success of our clients is our...
25 Mar 2020
Andy Soloman
Crisis Management Emergency Coronavirus

Profitability and morality: the dilemmas of crisis-management

Hands up who needs help! That's a reality we are facing every day now, as the full impact of the Coronavirus crisis only begins to emerge. But who...
20 Mar 2020
Simon Taylor
Business Coronavirus

Coronavirus: business threat or opportunity?

The annoying thing about cliches is they are true. And so we must examine what we know to be true here too: that we can surely come through this...
16 Mar 2020
Chris Smith
Customer support Managed Live Chat Disaster Management Emergency

COVID-19: Yomdel launches rapid-to-deploy emergency live chat teams

Live chat teams can be used to relieve overwhelmed customer services in the face of  a deluge of telephone and email enquiries.
10 Mar 2020
Andy Soloman
Live Chat housing report

Provide accessible customer support in "Solving Housing Disputes"

A new report from Justice, the influential all-party law reform and human rights organisation working to strengthen the justice system, has proposed...
6 Mar 2020
Andy Soloman
Research customer experience retail

Customer Experience lessons in Fast-Fashion

This week, guest writer Alessa Decker, examined the question of why fast-fashion brands are falling so hard, and whether Customer Experience is...
6 Mar 2020
Simon Taylor
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