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4 min read
THREE WAYS TO IMPROVE YOUR ESTATE AGENCY LIVE CHAT EXPERIENCE

Incorporating live chat onto an estate agency website is becoming increasingly common.  

However, there is a huge...

3 min read
HOW IMPORTANT IS TECH TO IMPROVE CUSTOMER EXPERIENCE NOW?

Keeping your customers happy has always been priority number one, of course. But how they interact with you may have...

2 min read
CAN LIVE CHAT SAVE YOUR BUSINESS MONEY?

When investing in any new technology or software for your business, the first question you are likely to ask is “what...

2 min read
LIVE CHAT VS EMAIL - WHICH IS BETTER FOR ESTATE AGENTS?

Communication is at the heart of every estate agency business. But in a digital era where we receive more online...

2 min read
46% AGREE CUSTOMER EXPERIENCE IS A KEY PRIORITY FOR THE NEXT 5 YEARS

Customer experience has become a key focus for a huge number of businesses in 2021. A survey carried out by Super...

2 min read
HOW LIVE CHAT HELPS ESTATE AGENTS TO QUALIFY LEADS

It’s one of the first things that’s drummed into agents. From the most junior of negotiators right up to owners of...

2 min read
CHATBOTS VS HUMAN LIVE CHAT: WHICH IS BETTER FOR YOUR AGENCY?

Humans vs machines: it’s a debate that rages across almost every sector. Who is more efficient, more empathetic, more...

3 min read
USER ANONYMITY IS THE KEY TO LIVE CHAT SUCCESS FOR ESTATE AGENTS

As an estate agent, you’d like to capture as much lead information as possible, as early in the process as feasible -...

2 min read
HOW QUICKLY SHOULD ESTATE AGENTS RESPOND TO A LEAD?

As an estate agency, it’s likely that a vast majority of your budget is allocated to your marketing. From the cash you...

3 min read
LEARNINGS TO TAKE FROM COVID TO GROW YOUR AGENCY IN 2021

With Covid restrictions slowly easing, stamp duty holidays coming to an end and the property market looking a little...

1 min read
Infographic: tackling lead processing in Estate Agency

Not enough resources to manage the tsunami of incoming leads and enquires? It's a problem we hear a lot from Estate...

3 min read
IMPROVING YOUR CUSTOMER SERVICE WITH LIVE CHAT

When business is booming, little thought goes to generating leads, and instead keeping customers satisfied and giving...