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yomdel chat with facebook messenger

CHAT WITH MESSENGER

NEW LIVE CHAT INTEGRATION

GREET YOUR CUSTOMERS ON THEIR FAVOURITE CHANNEL

REGISTER YOUR INTEREST

OFFER YOUR CUSTOMERS 24/7 CONTACT VIA MESSENGER

If you'd like your customers to be able to reach you on their favourite channel, 24/7, with no burden to your team, you can now add Messenger to your Yomdel Live Chat service.

With almost 1.5 billion daily active users facebook dominates all social channels by audience reach and engagement, and you may well be using it regularly in your own marketing.

And with Yomdel sitting behind Messenger on your Facebook page, in your posts or your ads, you can give your visitors access to an instant response, exactly the same as with your Live Chat service.

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36 MILLION

UK Messenger users every month

44% DAILY

usage of Facebook in UK,
45 million users

OVER 70%

of UK businesses now on Facebook

 

OPTIMISE CONVERSIONS

Offer instant response right from your Facebook Ads

LEAD GENERATION

Capture interest in the moment whilst it's hot

QUALIFIED
LEADS

Ready to follow-up inside 15 minutes

 

PRODUCT FEATURES

The same key features you rely on with your managed Live Chat service from Yomdel. See more here.

  • RAPID DEPLOYMENT

    Facebook integration is easy with ‘Go-Live’ in 2-3 days. All we need is admin access to your Facebook business page, and we'll connect the chat handling service to your account.

  • ONLINE DASHBOARD

    Facebook Messenger conversations will be counted in your Live Chat Dashboard which details the key metrics of all your Live Chat activity.

  • QUALITY CONTROL

    Just the same as your Live Chat, Messenger conversations are subject to strict daily quality control and KPI monitoring by our expert Supervisors.

  • LEAD REFERRAL

    Fully qualified and prioritised leads within 15 minutes as standard, but this time they are generated from your Facebook marketing activity!

 

 

 

IT'S AS EASY AS...

If you already have a Live Chat account you'll barely have to lift a finger, with the 3 simple steps below.

And you certainly don't need a Yomdel Live Chat account to deploy our Messenger service, but if you don't there's a couple of extra steps you'll find in the setup section here.

TECH SETUP

You’ll just need to give us admin access to your Facebook Business Page - don't worry, no personal access required - and we simply connect your chat handling service directly to Facebook Messenger on that business page.

If you have separate pages, we will need to treat each one individually but that's easy too.

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SERVICE SETUP

We’ll just need to check greetings and personalisation details, to ensure we optimise the experience for your customers on Facebook.

Or add any campaign related content to our knowledge banks, so we can maximise conversion from your Facebook posts or advertising.

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GO LIVE

And that's it! You'll be up and running in a matter of days, and ready to begin promoting your business on Facebook, and inviting your customers to use one of their favourite channels.

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MESSENGER CHAT
PRICING

Setup is FREE until 1 May 2021.
Thereafter £65 per Facebook page.

Monthly subscription is FREE until 1 June 2021.
Thereafter just £11 per month.

Chats are charged at exactly the same unit rates as Yomdel Live Chat.

Please get in touch for full details.

REGISTER FOR MORE INFO

 

CUSTOMER EXPERIENCE SERVICES

Get the very best business from Yomdel Live Chat, with our integrated services:

 

DON'T HAVE LIVE CHAT YET?

 

Find out how we turn your visitors into active leads, combining premium technology with expert human operators, to help you grow your business.  

 

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