UK Messenger users every month
If you'd like your customers to be able to reach you on their favourite channel, 24/7, with no burden to your team, you can now add Messenger to your Yomdel Live Chat service.
With almost 1.5 billion daily active users facebook dominates all social channels by audience reach and engagement, and you may well be using it regularly in your own marketing.
And with Yomdel sitting behind Messenger on your Facebook page, in your posts or your ads, you can give your visitors access to an instant response, exactly the same as with your Live Chat service.
Facebook integration is easy with ‘Go-Live’ in 2-3 days. All we need is admin access to your Facebook business page, and we'll connect the chat handling service to your account.
Facebook Messenger conversations will be counted in your Live Chat Dashboard which details the key metrics of all your Live Chat activity.
Just the same as your Live Chat, Messenger conversations are subject to strict daily quality control and KPI monitoring by our expert Supervisors.
Fully qualified and prioritised leads within 15 minutes as standard, but this time they are generated from your Facebook marketing activity!
If you already have a Live Chat account you'll barely have to lift a finger, with the 3 simple steps below.
You’ll just need to give us admin access to your Facebook Business Page - don't worry, no personal access required - and we simply connect your chat handling service directly to Facebook Messenger on that business page.
If you have separate pages, we will need to treat each one individually but that's easy too.
We’ll just need to check greetings and personalisation details, to ensure we optimise the experience for your customers on Facebook.
Or add any campaign related content to our knowledge banks, so we can maximise conversion from your Facebook posts or advertising.
And that's it! You'll be up and running in a matter of days, and ready to begin promoting your business on Facebook, and inviting your customers to use one of their favourite channels.
If you are an existing customer, chats are counted towards your monthly subscription allocation, exactly the same as your website chats.
If you are a prospective customer, you will need to take a Yomdel Live Chat monthly subscription package and Facebook Messenger is then included.
Please get in touch for full details.
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