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Yomdel Blog

chris smith
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Coronavirus: business threat or opportunity?

The annoying thing about cliches is they are true. And so we must examine what we know to be true here too: that we can surely come through this...

The beauty of outsourced live chat: expert, easy, effective!

Being tempted to manage your Live Chat in house is a natural instinct, but look beneath the surface of your own business, and see where the value is...

Defining Customer Experience in Self-Storage

This week, we're taking a close look at the Self-Storage industry, and the insights we've taken from the SSA's 2019 Annual Report. It sheds light on...

Top 10 Live Chat quick wins you need to know

Live chat is becoming a must for businesses who want to connect with as many potential customers as possible. It’s understandable – 87% of purchasing...

3 steps to increase your website conversions

As business owners and digital marketers, you face the same challenge day in day out, regardless of the industry you operate in – “How do we increase...

Free food...! Why?? - Yomdel Live Chat

The Restaurant Manager wanted to give us free meals even though the service was excellent and food was great.

Say hello to Simon, our new Marketing Director

We’re proud to announce our first high-profile hire for 2019, appointing Simon Taylor as Marketing Director.

No Christmas miracle for UK retail as sector flatlines in December

While December saw a positive uplift in the housing market, the same can’t be said for the UK retail sector.
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