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3 steps to increase your website conversions

As business owners and digital marketers, you face the same challenge day in day out, regardless of the industry you operate in – “How do we increase...

5 reasons chatbots are not a good idea

Chatbots, or artificial intelligence (AI)-powered 24/7 instant communication channels online sounded marvellous, the promise was out of this world....

Quality is the key to incredible live chat results

For live chat to be effective it needs to deliver an exceptional quality experience for the customer. Deliver anything less than perfect and you run...

Why live chat matters, and what to look out

You spend hundreds, if not thousands of pounds on marketing campaigns to drive people to your website. And rightly so. Research has suggested that...

6 reasons removals businesses should use managed live chat

I've found myself reflecting on how removals companies can improve their lead generation and also create competitive advantage.

Customer service isn't all serious: Some of our funniest (read "weirdest") chats

Recent innovations in technology have allowed businesses to connect with their customers wherever they are in the world, at any time of day. Live...

5 reasons managed live chat is a must for your website

Whether you’re looking to drive more sales, increase lead generation, or improve the customer service and support that you offer online, having...

Don't ignore SEO if you want to generate leads

Search Engine Optimisation, or SEO, is important if you want more leads from your website. Successful online lead generation starts with driving...

Why you shouldn’t ignore Facebook pages

Facebook is one platform you should never ignore, and Yomdel is able to extend its managed live chat service to your page. With over two billion...
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