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Yomdel Blog

customer insights
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Improve customer service with psychology

Customer Experience can all come down to psychology, and training your staff is ultimately the answer.

Getting close to the action

I’ve had a bad week. Well, Tuesday morning was bad. By lunchtime on Tuesday things were looking a bit rosier, and by Wednesday I was back to my...

Can you really know your customer?

Know Your Customer! An easy thing to say, but what does it mean, and how do you go about it?
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