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Yomdel Blog

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Improve your service with customer psychology

Customer Experience can all come down to psychology, and training your staff is ultimately the answer. Do you ever really know what your customer...

Getting close to the action

I’ve had a bad week. Well, Tuesday morning was bad. By lunchtime on Tuesday things were looking a bit rosier, and by Wednesday I was back to my...

Can you really know your customer?

Know Your Customer! An easy thing to say, but what does it mean, and how do you go about it?
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