By Tim Breden, Commercial Director, Yomdel

By Tim Breden, Commercial Director, Yomdel

By Andy Soloman, CEO, Yomdel
Live chat is growing in popularity, and more and more businesses are realising the fantastic results that can be achieved by having live chat operators standing ready to immediately answer customer queries. But unfortunately live chat resourcing remains a major hurdle for many businesses which leaves them failing to realise the full potential of real-time online customer engagement.

Yomdel has live chat operator solutions for just about any market segment. Whether you are in online retail, property or entertainment, if your business has a website it is important to ensure you are not just attracting highly relevant traffic, but that you are seeking to engage with those people spending their precious time coming to visit. The last thing you want is for them to leave and more on to the competition purely because they have unanswered questions or because they are uncertain about something.