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Yomdel Blog

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Yomdel has slashed its prices. Here's why.

At this time it is more important than ever that we all work together, for together we are stronger, and at Yomdel the success of our clients is our...

COVID-19: Yomdel launches rapid-to-deploy emergency live chat teams

Live chat teams can be used to relieve overwhelmed customer services in the face of  a deluge of telephone and email enquiries.

Provide accessible customer support in "Solving Housing Disputes"

A new report from Justice, the influential all-party law reform and human rights organisation working to strengthen the justice system, has proposed...

Six steps to customer happiness in a travel crisis

The travel industry is no stranger to crisis management, and risks can take many forms. Be it earthquakes or a devastating tsunami, terrorism, ash...

'Spend a Penny' with Just a Drop and Yomdel

Yomdel’s “Spend a Penny” campaign supports Just a Drop in its work bringing safe water and sanitation to communities worldwide. As a new decade...

5 reasons chatbots are not a good idea

Chatbots, or artificial intelligence (AI) powered 24/7 instant communication channels online, sounded marvellous. The promise was out of this world....

Quality is the key to incredible live chat results

For live chat to be effective it needs to deliver an exceptional quality experience for the customer. Deliver anything less than perfect and you run...

A Sparkling Wine Adventure - Yomdel

Yomdel has added a dash of sparkle to its activities this year with sponsorship of the The World’s Finest Glass of Bubbly Awards 2019, organised by...

DIFD -- An Amazing Charity Adventure

Yomdel supports a number of charities each year, and the latest adventure was an amazing coming together of estate agents and their suppliers to...
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