Simon Taylor

Yomdel Property Sentiment Tracker – Property market activity up for first time since COVID-19 lockdown

New estate agent enquiries via live chat see first increases since lockdown

Despite the coronavirus lockdown, there are growing signs of a stirring in UK property sector activity, with increasing numbers of people requesting contact in relation to selling, letting or moving home, according to our “Yomdel Property Sentiment Tracker”, a new data insight series from the UK’s leading provider of managed live chat to estate agents.

LEADING INDUSTRY PROVIDERS TEAM UP TO RUN PLANNING & PROTECTION WEBINAR SERIES TO SUPPORT ESTATE AND LETTINGS AGENCIES IN RESPONSE TO COVID-19

Hands up who needs help!

That's a reality we are facing every day now, as the full impact of the Coronavirus crisis only begins to emerge. But who needs the most help? The need to keep your business going so staff are paid, and suppliers and their staff are

 paid, is balanced by a myriad of personal concerns for family well-being, local community concerns and in some cases very serious health hazards.

This week, guest writer Alessa Decker, examined the question of why fast-fashion brands are falling so hard, and whether Customer Experience is already more than actual interface experience. Are businesses missing the underlying needs of customers, and failing to deliver them across the broader experience landscape?

In all walks of life, empathy between people creates successful outcomes, never more so than in great Customer Experience. But leadership plays a crucial role too.

In Spring 2019, property market expert and industry correspondent Chris Watkin interviewed Yomdel's founding partners Andy Soloman and Tim Breden. Here we ask - will 2020 be any different?

Integration is a crucial component of best in class Customer Experience.
If the business doesn’t make the sale – everyone loses.

This week in our blog, we are featuring an infographic from our friends at The Website Group. They create websites daily for businesses all over the world, so they know a thing or two about how to optimise your website, and get it working effectively for your business.

Customer Experience can all come down to psychology, and training your staff is ultimately the answer.

Do you ever really know what your customer feels about their experience with your business.