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Yomdel Blog

simon taylor
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Yomdel & Brief Your Market: COVID-19 Response Webinars

LEADING INDUSTRY PROVIDERS TEAM UP TO RUN PLANNING & PROTECTION WEBINAR SERIES TO SUPPORT ESTATE AND LETTINGS AGENCIES IN RESPONSE TO COVID-19

Profitability and morality: the dilemmas of crisis-management

Hands up who needs help! That's a reality we are facing every day now, as the full impact of the Coronavirus crisis only begins to emerge. But who...

Customer Experience lessons in Fast-Fashion

This week, guest writer Alessa Decker, examined the question of why fast-fashion brands are falling so hard, and whether Customer Experience is...

The Keys to Customer Experience: Leadership and Empathy

In all walks of life, empathy between people creates successful outcomes, never more so than in great Customer Experience. But leadership plays a...

Will Customer Experience change in 2020?

In Spring 2019, property market expert and industry correspondent Chris Watkin interviewed Yomdel's founding partners Andy Soloman and Tim Breden....

Customer Experience Integration - the Multiplier Effect

Integration is a crucial component of best in class Customer Experience. If the business doesn’t make the sale – everyone loses.

9 Benefits of Live Chat for Business

This week in our blog, we are featuring an infographic from our friends at The Website Group. They create websites daily for businesses all over the...

Improve your service with customer psychology

Customer Experience can all come down to psychology, and training your staff is ultimately the answer. Do you ever really know what your customer...

Some businesses ‘get' Customer Experience

Customer Experience – why do only the best ‘get it’ ? Queues. Attitude. Unreturned calls. We’ve all been there. It’s astonishing how often it still...
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