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Yomdel Blog

simon taylor
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The Keys to Customer Experience: Leadership and Empathy

In all walks of life, empathy between people creates successful outcomes, never more so than in great Customer Experience. But leadership plays a...

Will Customer Experience change in 2020?

In Spring 2019, property market expert and industry correspondent Chris Watkin interviewed Yomdel's founding partners Andy Soloman and Tim Breden....

Customer Experience Integration - the Multiplier Effect

Integration is a crucial component of best in class Customer Experience. If the business doesn’t make the sale – everyone loses.

9 Benefits of Live Chat for Business

This week in our blog, we are featuring an infographic from our friends at The Website Group. They create websites daily for businesses all over the...

Improve your service with customer psychology

Customer Experience can all come down to psychology, and training your staff is ultimately the answer. Do you ever really know what your customer...

Some businesses ‘get' Customer Experience

Customer Experience – why do only the best ‘get it’ ? Queues. Attitude. Unreturned calls. We’ve all been there. It’s astonishing how often it still...

Shop prices increase at the highest rate in almost six years

The latest Shop Price Index from the British Retail Consortium shows that shop prices increased by 0.4% in January, the fastest pace of annual growth...

Annoucement: property gamechanger at the Guild Conference 2019!

We've taken our next step in shaking up the traditional estate agency sector by offering The Guild of Property Professionals member agents our...
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