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Yomdel Blog

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Improve customer service with psychology

Customer Experience can all come down to psychology, and training your staff is ultimately the answer.

Some businesses ‘get' Customer Experience

Customer Experience – why do only the best ‘get it’ ? Queues. Attitude. Unreturned calls. We’ve all been there. It’s astonishing how often it still...

Free food...! Why??

The Restaurant Manager wanted to give us free meals even though the service was excellent and food was great.
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