Live chat is all the rage. Customers generally like it, businesses like it, it really is a win for all. But not everyone is completely in love with the idea of being able to instantly resolve issues, get information or have their questions answered.
3 min read
Five Great Reasons To Avoid Providing Live Chat on Your Website
By Andy Soloman on 01/05/14 11:29
Topics: FAQ Channels Customer E-commerce Lead conversion Live Chat Outsourcing
3 min read
Where are the online shopping assistants?
By Andy Soloman on 26/03/14 11:05
By Tim Breden, Commercial Director