<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=181876125738303&amp;ev=PageView&amp;noscript=1">

A recent survey of the Royal Institution of Chartered Surveyors has shown that new buyer enquiries in the run-up to and immediate aftermath of the EU referendum fell to their lowest reading since mid-2008, while instructions had their steepest fall on record with 45% more surveyors reporting a drop (source Property Industry Eye)

There are other reasons, as well as the recent referendum, that could be impacting on these figures. For one, the change in tax rules from April 2016 for buy to let investors caused a sharp rise in property purchases in the first quarter of the year, prior to this change.

Yomdel Live Lead can’t make someone sell their house. What Live Lead can do is to leave a great first impression with your potential customers when they browse your website, checking out house prices, having those first initial thoughts about selling their house. The Live Lead chat operator is there to engage with the website browsers, gently entice them into having an initial conversation with your office with a view to getting the house valued.

Recent customer feedback includes:

“I believe in good service and find that it all too often can be lacking. To have pro-active contact for me is impressive and makes me want to use your agency providing the level of service remains high. A big thumbs up; I think it is an excellent way of making contact with browsing customers.”

Yomdel Live Lead allows you to have a method of interacting with your customers out of hours, gathering what may become more and more precious leads as the markets slows down. Some of our clients have found that more than 30% of the leads generated from having live chat on their website have come from those out of hours customers. They could be precious to you in the coming months! Why not give us a call on 01403 616000 or chat with us at yomdel.com to find out more?

Andy Soloman

Written by Andy Soloman

As Founder and CEO, Andy created Yomdel in 2012 with a vision that exceptional and personal customer experiences could be seamlessly delivered across the digital divide. And those experiences, he reasoned, would drive business growth through enabling businesses to be always available to increasingly distracted potential customers 24 hours a day. From there, fully managed 24/7 live chat was born, and launched to the UK market. Today, as market leader, having pioneered live chat in the property sector, Andy is dedicated to finding new ways for businesses and organisations to tap into the rapidly evolving opportunities that digital offers. He is the UK’s foremost expert on how live chat can be most effectively used to amplify business success. He’s always ready to share his knowledge and can often be found speaking at conferences and gatherings of business leaders, or hosting discussions in company boardrooms. As a former journalist, foreign correspondent and global publisher, his inquisitive nature includes an unerring ability to ask the right questions at the right time to get the most useful answers, which result in powerful business development. Working constantly in partnership with our clients, Andy helps drive their businesses forward to greater success. Andy is always keen to develop new partnerships with other companies where combined talents will multiply results for mutual clients. Often at the heart of Yomdel innovations, always pushing beyond orthodoxy, he seeks to keep businesses at the forefront of continuously improving customer experience. Andy is happy to speak at events across the globe discussing customer experience, live chat, entrepreneurship, business growth or even lessons learned from being a foreign correspondent. If you’d like to book Andy, or someone else in our team to speak at an event, or to discuss a partnership opportunity, please get in touch with him at andy.soloman@yomdel.com.