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Increase web bookings
Improve paid traffic conversion
Answer pre-booking questions
Offer great service
Re-assure doubts or inhibitions
Drive proactive conversion
Offer promotions and incentives
Beat the competition
Instant query resolution
Booking a holiday, trip or leisure event should be fun! It should reflect the experience ultimately on offer.
Ensure your prospective customers receive the very best service experience, to hold their attention, beat your competition, and be their final choice.
The difference between a customer booking successfully on your site, and the same customer pausing, returning to Google, and moving to a competitor on the list. Every single visitor counts! And every single visit must be nurtured, 24/7.
Take a look at Yomdel's custom travel sector services, all designed to ensure that you achieve maximum results from EVERY stage of your sales and marketing processes.
The highest converting facility that you can add to your website, fully managed Live Chat deployed on your website, will provide a 24/7 personal human interface with your customers.
Highly trained operators will engage your visitors, answering their questions, and facilitating their journey to a booking, with a constant focus on conversion to sale.
A massive 52% of web visits take place outside of normal office hours, so being available at this time puts you ahead of the competition. Using expert human operators, ensure intuitive, helpful conversations that build trust and empathy with customers, dramatically increasing likelihood to convert.
Mystery Shopping is a widely used Travel Sector tool for measuring and improving customer experience, but crucially also sales process performance. Making a positive first impression, and driving early and repeat bookings, requires optimised sales processes, and customer service that consistently exceeds expectations.
Yomdel provides dedicated travel sector Mystery Shopping services, with custom scenarios, constructed to assess your business in real-world customer situations. Our Mystery Shopping programmes will optimise your online processes, and help train your employees to delight guests and customers every time.
Video and audio recordings bring evidence to life for all stakeholders, and comprehensive reporting and analysis scores team performance against objective, best-in-class criteria.
Click the logos below to read Yomdel client stories
38% conversion to bookings,
over $400,000 revenue in 6 months
300 leads in under 6 months,
CSAT scores over 98%!
1400 leads, worth over £10 million,
and an ROI of 25:1