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Live Chat Client Dashboard

CLIENT DASHBOARD

MONITOR REAL-TIME PERFORMANCE

 

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Instant online access to your live chat service performance

Yomdel client dashboard gives you real-time insight and analysis into the performance of your Yomdel Live Chat service.

Review your lead conversion levels in real-time, and calculate your return on investment.

Your customer is at the heart of everything we do - knowing, nurturing and servicing your customers is the key to growing your business.

Track details of every live chat customer interaction with your brand right here.

 

Client Dashboard 1

 

 

DASHBOARD FEATURES

  • ANALYSE LEAD GENERATION

    • Detailed responsiveness and performance analysis
    • Track chat and lead volumes by date and time of day/night
    • See your chat to lead conversion rate
    • Calculate potential revenue from live chat, with a personalized ROI calculator
  • MEASURE SITE PERFORMANCE

    • Breakdown of leads by type
    • Identify the top lead generating pages on your website
    • Customer Satisfaction scoring
  • FULL REPORTING SUITE

    • View and download full chat transcripts, and full lead data
    • Download full monthly management reports
 

DIRECT TO CHAT LINKS

  • DEPLOY LINKS OFF YOUR SITE

    • Put a Direct to Chat link in your emails
    • Put a Direct to Chat link in your social feeds
    • Use it anywhere you are online, and your customers can jump straight into a chat with an operator
    • It's exactly the same as the chat on your website
  • OFFER INSTANT AVAILABILITY

    • It's completely free with your Live Chat account
    • This service is instantly accessible via the Yomdel Client Dashboard, and generates an instant, useable link for you
    • Use it today, and give your customers a world-class experience
  • CREATE YOUR OWN QR CODE

    If you'd like to be sure your customers can reach your business, 24/7, 365, whether you are available or not, then our QR code generator is just the thing.

    Visit our Live Chat QR Code page for more details, and instant access to a simple 3 step process to create your own codes.

Live Chat Client Dashboard User Guide

If you'd like to know more about the dashboard, just download our pdf format Client Dashboard User Guide, via the form below.

Already a Yomdel Live Chat client? Then just login here and access all features instantly.

 

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LIKE TO KNOW MORE?

If you'd like to discuss any of our Live Chat services or features, have a chat with us anytime

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