Additional Services

We have a range of extra services to offer Yomdel live chat clients. Contact your account manager if you’d like to know more about what we can offer.

  1. 1

    Live tracking

    By adding a piece of special Yomdel code to you website, you can track the outcome of all your chats in real time. The code integrates with Google Analytics to trigger an event the moment a chat is finished and tagged. You can choose what you'd like to track, such as seller or landlord leads perhaps, or for a specific service you offer.

  2. 2

    Data XML feed

    Integrate your leads directly into your CRM or CMS using our client XML feed. As a Yomdel customer, you'll already receive your leads directly into your inbox via email. Additionally, we can provide your IT department with an XML feed containing structured data that can be fed into your client or content management systems.

  3. 3

    Targeted deployment

    If you'd like to target specific types of customers on your website, we can do just that for you. Choose the pages specific to your target audience and we'll make sure chat will only appear on those pages and nowhere else.

  4. 4

    Facebook integration

    Capture leads directly from Facebook by placing live chat on your company home page.

  5. 5

    Diary Management

    Offer your web visitors seamless and efficient customer service by allowing our trained operators to immediately book callback appointments or visits directly into your calendar or internal booking systems.

  6. 6

    Form filling

    Our trained operators can fill out any online form on behalf of your web visitors to add the details of your prospects into your CRM system directly from an online chat.

  • EA Masters Best Overall Medium Supplier 2018
  • EA Masters Exceptional Supplier 2018
  • The Negotiator Supplier of the Year: Technology 2016 Silver
  • The Negotiator Supplier of the Year: 2016 Silver
  • Estate Agent Supplier of the Year 2016
  • Relocation Agent Network Approved Supplier

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