Customer Journey Mapping – What is it and why do it?
I am frequently asked to explain what Customer Journey Mapping is and what its purpose is. Always happy to help, here it is.
By Gina Fumagalli on 21/08/20 11:31
Customer Journey Mapping – What is it and why do it?
I am frequently asked to explain what Customer Journey Mapping is and what its purpose is. Always happy to help, here it is.