---
title: 5 Reasons why every estate agent should invest in live chat
description: Estate agents looking for online lead generation should invest in managed live chat. Here are five key reasons why live chat solution is a must-have.
image: https://www.yomdel.com/hubfs/five_reasons.png
---

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#### INSIGHT

#### DESIGN

#### ENGAGEMENT

###### 2 min read

# [5 Reasons why every estate agent should invest in live chat](https://www.yomdel.com/blog/why-estate-agents-should-invest-in-live-chat)

 By [Andy Soloman](https://www.yomdel.com/blog/author/andy-soloman) on 07/12/17 08:01

###### Topics: [lead generation](https://www.yomdel.com/blog/tag/lead-generation) [Live Chat](https://www.yomdel.com/blog/tag/live-chat) [Property](https://www.yomdel.com/blog/tag/property) [sales conversion](https://www.yomdel.com/blog/tag/sales-conversion)

![5 reasons to invest in Live Chat](https://www.yomdel.com/hubfs/five_reasons.png)

![mockup-4-36543271507805269-large.jpg](https://www.yomdel.com/hs-fs/hubfs/mockup-4-36543271507805269-large.jpg?width=399&name=mockup-4-36543271507805269-large.jpg)

It’s well recognised in the property industry today that an estate agent’s website is their single biggest branch – and in an increasing number of cases, their only branch. And as prop tech solutions continue to change the shape of how many in the industry manage their businesses, being digitally savvy is an increasingly key part of an estate agent’s job description.

The significant growth in the number of estate agency clients that have signed up to Yomdel live chat in the last 12 months – both large and small businesses – highlights an increasing appreciation that when a company proactively reaches out to prospective customers on their website, it can deliver exceptional financial gains.  

The following guide has been produced to highlight to UK estate agents five of the key reasons why investing in a managed live chat solution is a must-have for tomorrow’s successful agents.

Key highlights from the guide include:

**Consumers are online 24/7 and want answers to their questions now!** 52% of website visitors engaging in live chat do so out of office hours.

**Live chat can deliver up to 50% more online leads on an estate agent’s website than previously**

**The average Return on Investment for estate clients is 2000% **

**The average length of a chat is 10 – 12 minutes. **The quantity and quality of information able to be qualified during that time is significant.

**Consumers love it**. 30% of all internet users prefer live chat when engaging with a business.

 

[Click to Download your free copy now](https://info.yomdel.com/estate-agent-invest-live-chat?hsCtaTracking=4c7b3126-4256-4394-9a53-77396236d095%7Ce3f0382b-062d-4ab3-8121-e99c74f67a6e)

[![5-Reasons-ad-image2.png](https://www.yomdel.com/hs-fs/hubfs/5-Reasons-ad-image2.png?width=320&height=100&name=5-Reasons-ad-image2.png)](https://info.yomdel.com/estate-agent-invest-live-chat?hsCtaTracking=4c7b3126-4256-4394-9a53-77396236d095%7Ce3f0382b-062d-4ab3-8121-e99c74f67a6e)

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![Andy Soloman](https://www.yomdel.com/hubfs/andy2bw.jpg)

#### Written by [Andy Soloman](https://www.yomdel.com/blog/author/andy-soloman)

As Founder and CEO, Andy created Yomdel in 2012 with a vision that exceptional and personal customer experiences could be seamlessly delivered across the digital divide. Today, as a market leader, having pioneered live chat in the property sector, Andy is dedicated to finding new ways for businesses and organisations to tap into the rapidly evolving opportunities that digital offers. He is the UK’s foremost expert on how live chat can be most effectively used to amplify business success. If you’d like to book Andy, or someone else in our team to speak at an event, or to discuss a partnership opportunity, please get in touch with him at andy.soloman@yomdel.com.

[**](https://www.facebook.com/Yomdel/) [**](https://www.linkedin.com/in/andysoloman/) [**](https://twitter.com/yomdel)

###### [** Previous Post](https://www.yomdel.com/blog/keep-getting-valuable-leads-over-christmas)

[![Online leads over Christmas](https://www.yomdel.com/hubfs/caleb-woods-170974_minimized.jpg) ](https://www.yomdel.com/blog/keep-getting-valuable-leads-over-christmas)

###### [Keep the valuable online leads coming over Christmas](https://www.yomdel.com/blog/keep-getting-valuable-leads-over-christmas)

###### [Next Post **](https://www.yomdel.com/blog/onedome-partnership-announcement)

[![OneDrome partnership](https://www.yomdel.com/hubfs/square%20logo%20no%20spacing.png) ](https://www.yomdel.com/blog/onedome-partnership-announcement)

###### [OneDome partnership announcement](https://www.yomdel.com/blog/onedome-partnership-announcement)

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