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Have you seen this recent blog by Daniel Bailey, courtesy of Customer Experience Magazine?

Yomdel can help with your digital customer experience, and here's a couple of examples from the blog to show you how.

Step 3 suggests that instead of keeping your customers hanging on the phone for ages, why not let them contact you by message, which is fast becoming the contact method of choice. With Yomdel, you can go one step further, and conduct whole conversations via live chat. We’ve even developed a service that allows a live chat to be transferred to one of your agents at the point of sale!

And when we get to Step 7, well!! Yomdel can help you at Christmas, at Easter, on Mondays, Wednesdays…oh go on, we can help you 24/7, 365 days of the year!

Get in touch. Chat with us at yomdel.com, contact us, or go old school and give us a call on 01403 616 000. We love to chat!

Andy Soloman

Written by Andy Soloman

As Founder and CEO, Andy created Yomdel in 2012 with a vision that exceptional and personal customer experiences could be seamlessly delivered across the digital divide. Today, as a market leader, having pioneered live chat in the property sector, Andy is dedicated to finding new ways for businesses and organisations to tap into the rapidly evolving opportunities that digital offers. He is the UK’s foremost expert on how live chat can be most effectively used to amplify business success. If you’d like to book Andy, or someone else in our team to speak at an event, or to discuss a partnership opportunity, please get in touch with him at andy.soloman@yomdel.com.