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At Yomdelhurst we have lots of people asking how we work and how Yomdel will be able to help grow their online business. The truth is that there is no one-size fits all approach to this, it very much depends on the structure of the business we are serving and the goals that need to be achieved.

Certain things are inevitable, including the fact that if you are involved in ecommerce, you will see more sales and you will see increases in average order value as our skilled operators gently engage with website visitors to help guide them through their shopping journey, answering questions as required and helping deal with customer indecision.

The following presentation, which can also be downloaded and shared from our Slideshare account,  hopefully goes some way to explaining what's involved.

Andy Soloman

Written by Andy Soloman

As Founder and CEO, Andy created Yomdel in 2012 with a vision that exceptional and personal customer experiences could be seamlessly delivered across the digital divide. Today, as a market leader, having pioneered live chat in the property sector, Andy is dedicated to finding new ways for businesses and organisations to tap into the rapidly evolving opportunities that digital offers. He is the UK’s foremost expert on how live chat can be most effectively used to amplify business success. If you’d like to book Andy, or someone else in our team to speak at an event, or to discuss a partnership opportunity, please get in touch with him at andy.soloman@yomdel.com.