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Estate Agency Live Chat

Estate Agency Live Chat


We are trusted by more than 2,500 Estate, Lettings & Property Management companies to manage live chat 24/7 on their behalf.

Offering improved customer service online and generating a 50% increase in website visitor to valuation lead conversion rates.

 

ESTATES, LETTINGS & PROPERTY

YOMDEL ARE EXPERTS IN PROPERTY

 

Over 90% of all property searches start online. And whether that's vendors, landlords, tenants or buyers, over 50% are online out of regular office hours.

Serving over 2,500 property companies in the UK, Yomdel operators have market-leading sector knowledge, handling around 50,000 property live chats every month.

Ensure you are ready to offer the very best customer experience when customers visit your website. Often you only get that one chance to hold their attention, beat your competition, and be their final choice.

Contact Us

Arun Estates website logo Whitegates website logo EweMove website logo The Property Ombudsman website logo The Guild Property website logo Andrews website logo

Increase Web Enquiries

Improve paid traffic conversion by up to 52%

CAPTURE
LEADS

Pre-qualify interested vendors and buyers

BOOK VALUATIONS

24/7 appointment booking facility

 

ADDITIONAL LIVE CHAT SERVICES

Get the very best business results from your Yomdel Live Chat, with these additional options:

GROW CUSTOMER
VALUE

Promote cross-sell and
referrals in chat

BEAT YOUR
COMPETITION

Deliver exceptional service,
before they do

DRIVE PROACTIVE
CONVERSION

Nurture enquiries,
and convert to leads

LIVE CHAT

INCREASE WEBSITE CONVERSIONS BY 50%

 

From start to finish, your Yomdel team led by a dedicated Account Manager, will handle all setup arrangements, and ongoing review and optimisation of your service.

Human operators, highly trained in the property sector, nurture your visitors, answering their questions, and facilitating their journey all the way to booking a valuation, with a constant focus on conversion to lead.

On average around 50% of all visitors to property websites, go online outside standard office opening hours. And we'll be there to respond within 15 seconds!

Every lead is supplied to you fully detailed with all contact details, and property sale, search or management requirements where appropriate.

And of course, our Live Chat operators represent your brand, offering exceptional service 24/7 to your customers.

REQUEST A FREE DEMO

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EweMove Live Chat Case Study

 

24/7
AVAILABILITY

54% of chats outside office hours

EXPERT
HUMANS

Build trust, empathy and conversions

CUSTOMER SATISFACTION

15 second response
> 96% CSAT scores

Yomdel don't just help us deliver the best customer experience, with the highest quality managed live chat on our website 24/7, their mystery shopping also enables us to design the best customer experiences by identifying areas for improvement, and motivating our teams to even higher standards of excellence
Andrews website logo
HIGH VALUE LEAD GENERATION
Fully managed 24/7 live chat, plus mystery shopping programme with video home valuations
The numbers blew us away, and they have given us a new perspective on customer experience as an investment. Done right, as here with Yomdel, it pays incredible dividends very quickly.
Arun Estates website logo
EXCEPTIONAL CONVERSION & ROI
Fully managed 24/7 Live Chat, plus Live Connect telephone sales integration
Engaging with Yomdel gave us the opportunity to further build relationships and trust, and to ultimately translate what may have been a tentative enquiry into a solid, genuine business lead for our franchisees.
EweMove website logo
NO.1 TRUSTED UK AGENCY
Fully managed 24/7 live chat, integrated appointment booking, and Live Connect telephone sales integration
Yomdel enable us to be open 24/7 and generate additional valuation leads from our existing web traffic. 50% of all leads generated were valuation leads, clearly demonstrating where Yomdel can add value.
Shinerocks logo
OUT OF HOURS LEAD GENERATION
24/7 service as standard ensures exceptional customer experiences whenever your customers visit your website
 

Let's Chat

To find out more about delivering world-class customer experience and improve your bookings, schedule a call with us now.

BOOK FREE CONSULTATION