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Live Email ups the stakes for estate agents serious about growth

Posted by Andy Soloman - 24 April, 2019

This new Yomdel initiative means estate agents need never miss another portal lead again to uncover hidden opportunities that will grow their businesses.

In the latest of our innovative new product initiatives, we've launched Yomdel Live Email, a new service that delivers a rapid personal response to new enquiries to ensure estate agents never miss another lead reaching them from property portals such as Rightmove and Zoopla.

Rightmove says agents will typically fail to follow up around 50% of all leads from its marketing platform, and with today’s tough trading conditions Yomdel Live Email enables businesses to increase market share simply through contacting every single lead they receive.

The service sees a skilled Yomdel operator sending a personal email response to new enquiries within 15 minutes to help people with their search, offer to book viewings or valuations, and importantly let people have a live chat with a professional property operator in just one click.

“This is a huge opportunity for estate agents faced with declining transaction levels and a tougher market.” said Andy Soloman, Yomdel Founder & CEO.

“Through responding to 100% of all leads as they come in around the clock, Yomdel will identify additional business opportunities, including capturing potential vendors way ahead of the competition.”

Yomdel provides managed live chat services to around 3,000 estate agents in the UK, and data proves its service is incredibly efficient at increasing website conversion by 50% or more, as well as delivering exceptional customer experience.

Property portal Zoopla has highlighted that most potential buyers view a property listing within an hour of it being posted online, and through providing an immediate, personalised response to these enquiries, Yomdel sets its clients apart when it comes to how responsive the customer perceives the agent to be.

With Yomdel Live Email allowing 100% lead capture it also results in an improved return on aggregator and portal fees, while helping to grow market share.

“This is vital now more than ever, as slower market conditions have seen many home sellers hold off from a sale and in addition to a smaller number of vendors, there’s also the threat of existing and new competition from online and hybrid agents,” said Andy Soloman.

But it isn’t just about securing business. Yomdel Live Email enables agents to up their customer experience game with Yomdel’s award-winning formula of great customer service, great people and innovative technology enabling businesses to respond quickly and effectively day and night.

Yomdel Live Email can be integrated with existing calendar software and requires no additional systems or software to run. It can be designed, deployed and activated within one to two weeks and works just as well across multi-branch agents as it does for smaller independents.

For more information and to register your details click here.

Topics: Estate Agents, Lead Management