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Reapit Foundations App Live Chat Integration

REAPIT FOUNDATIONS APP LIVE CHAT INTEGRATION 

LEADS TRANSFERRED DIRECT TO YOUR CRM 


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Reapit Foundations App Marketplace Live Chat Integration

 

WHAT DOES THE APP DO?

As every Estate Agent in the land knows, the UK’s biggest CRM system for the property industry is Reapit.

Well Yomdel now offers all Live Chat clients, who use Reapit CRM, a fully integrated App that enables direct, automated delivery of your Live Chat leads straight in to your CRM in real time.

Having to manually enter leads into your CRM system is a complex and time-consuming task at the best of times, not least of all if you’re an estate agent.

This App takes away the pain of having to enter new prospect data from live chats manually.

 
 

As a Yomdel Live Chat client, within moments of a vendor, landlord, buyer, or tenant prospect finishing a chat with one of our specialist chat agents on your website, a lead will arrive directly into your Reapit CRM.

Along with the prospect’s contact details, this flexible app gives you the option to view the full chat transcript along with the lead summary.

Not only will you save a lot of time, you'll eradicate re-keying errors, and get to that all important follow-up action much quicker.

With all required lead details instantly available, in your integrated CRM system, you can really improve sales efficiency and conversion.

WHAT DOES THE APP COST?

  • Set-up is completely free

  • Fixed monthly subscription of £40

  • Plus 75 pence per lead or message transferred

EARLY BIRD OFFER: Monthly subscription just £28.80 until 31 January 2021

Reapit Marketplace Yomdel Live Chat Integration
 

APP FEATURES

And benefits of integrated Live Chat leads:

  • AUTOMATED LEAD TRANSFER

    Leads generated from the Live Chat facility on your own website will be transferred in real-time directly into your Reapit CRM

    • Save time of entering lead details manually
    • Eradicate keying errors and improve overall accuracy of CRM data
    • Prioritise lead follow-up
  • INTEGRATED SINGLE VIEW

    Live Chat leads will be integrated with all other leads in your CRM, for maximum efficiency of sales progression

    • Reduce duplication of lead data
    • See instant summary view of key lead details
    • Optional view of full chat conversation transcript

     

  • FILTER BY LEAD CATEGORY

    The customer type is automatically categorised on transfer into your CRM, according to:

    • Seller
    • Buyer
    • Tenant
    • Landlord
    allowing you to prioritise by value of opportunity, and filter by sales or lettings.
  • LEAD ROI TRACKING

    With all leads including Live Chat leads integrated in a single CRM system, you can evaluate and compare your lead generation channels.

  • PAY PER BRANCH

    Please enquire if you would like to work with us on a branch by branch basis, and pay for app lead transfer by branch.

 

FAQs

Just get in touch if you have a question not answered here:

  • WHERE DO THE LEADS GO?

    The full contact details of the prospect, along with the transcript of the chat, will automatically land in your RPS in the Internet Registrations channel.

    Sellers and Landlords will be classified as Sales or Lettings 'Valuations', and Buyers or Tenants are classified as Sales or Lettings 'Applicants’.

  • WILL I STILL RECEIVE EMAIL ALERTS?

    Yes, you will still receive your leads into your inbox unless you decide otherwise.

  • WHAT HAPPENS IF THE LEAD ALREADY EXISTS?

    RPS allows you to merge the details with an existing entry in the system.

  • HOW DO I KNOW THE LEAD SOURCE?

    You’ll be able to see ‘Yomdel’ in the source field so you can keep track of all Live Chat specific leads.

  • CAN LEADS BE SENT TO A SPECIFIC BRANCH?

    Live Chat leads can be sent to any specific branch of your business, IF that branch has its own Reapit account.

    We simply add each branch to a sub-group in the lead delivery system, and they will automatically be sent to the correct destination.

 

WHAT DO I DO NEXT?

Installation is fast and easy:

Reapit Foundations App Marketplace Live Chat Integration

 

DOWNLOAD THE APP

Go to the Foundations App Marketplace in your Reapit CRM, and click on 'DOWNLOAD THE APP'

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CONFIRM INSTALLATION

Yomdel Client Services team will be in touch straight away to confirm details, including payment and installation date.

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GO LIVE

Yomdel Operations team will confirm that service is activated, and you can start receiving leads the easy way!

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