Have you seen this recent blog by Daniel Bailey, courtesy of Customer Experience Magazine?
Yomdel can help with your digital customer experience, and here's a couple of examples from the blog to show you how.
Step 3 suggests that instead of keeping your customers hanging on the phone for ages, why not let them contact you by message, which is fast becoming the contact method of choice. With Yomdel, you can go one step further, and conduct whole conversations via live chat. We’ve even developed a service that allows a live chat to be transferred to one of your agents at the point of sale!
And when we get to Step 7, well!! Yomdel can help you at Christmas, at Easter, on Mondays, Wednesdays…oh go on, we can help you 24/7, 365 days of the year!
Get in touch. Chat with us at yomdel.com, contact us, or go old school and give us a call on 01403 616 000. We love to chat!