A few final myths about live chat to close this series of blogs. Live chat stops people picking up the phone and calling me No, absolutely not. Some people still stand by the adage from that old BT advert: ‘It’s good to talk’, and they will always prefer to chat to you. But many others […]
Yomdel for travel
The online travel business, whether for air tickets, holidays, hotel bookings, cruises or corporate travel, is hugely competitive. Once a visitor comes to your travel website you really don’t want to lose them.
This is where Yomdel’s skilled live chat operators come in. They will be your customers’ personal shoppers, answering questions and helping them select exactly the right package and then escorting them all the way through to checkout.
Holidays and travel are not cheap, and at Yomdel we understand the importance of quickly building trust so your customers feel secure and confident that they are getting a great deal. Our live chat operators act as an extension of your brand to ensure your values are promoted. We can also plug your own company travel experts into the solution so no question need go unanswered.
The Yomdel live chat solution is flexible, fully configurable and is guaranteed to make a difference to your business. The results will speak for themselves, as Yomdel’s trusted approach will quickly deliver new customers who will return to you year after year.
Travel agents and other businesses offering travel services can rely on Yomdel to:
- Carefully engage with website visitors to give immediate answers to questions
- Build rapport and trust with potential customers
- Assist shoppers through to final checkout
- Act as personal shoppers, advising customers of the best options for their requirements
- Offer approved incentives to complete the sale
- Capture contact details, holiday or travel requirements and other key data
- Book tickets, cruises and holidays
- Co-browsing to show people holiday and travel options on your website
- Build rapport with real prospects much earlier in the sales process
- Be ready 24/7 to chat with visitors no matter what the time and no matter where they are in the world
- Help significantly reduce inbound email and telephone enquiries
- Deliver detailed statistics and data so you know what questions your customers are asking and how they are behaving online.
Get in touch with us today to find out more about how Yomdel can help you grow your online travel business.
Just fill in the form below, write a few words about your business, and we will be in touch just as soon as we can.