OPEN CHAT SOFTWARE

HANDLE YOUR OWN LIVE CHAT

WHY USE OPEN CHAT SOFTWARE?

Yomdel Open Chat offers you the opportunity to manage your own website Live Chat service. Quick, easy installation enables you to talk to your customers online anytime.

If your business is operating online more and more, your customers need to get in touch with you, and Live Chat is their first choice when they visit your website.

Whenever you are available, you can respond to live, online enquiries within your own website.

Answer immediate questions, fulfil enquiries, capture contact details, and generate additional opportunities for your business.

Yomdel live chat software

SERVICE OPTIONS

Yomdel provides 3 levels of Live Chat Software support:

SELF MANAGE - SOFTWARE ONLY *

* Required

Whenever you are available, you can respond to live, online enquiries within your own website.
YOMDEL INSTALLATION SUPPORT *

* Optional
YOMDEL OUT OF HOURS SUPPORT *

* Recommended

Yomdel Open Chat offers an overflow handling service for out of hours operation, or when you are unable to manage the service yourself in time of high activity.

Remember! 50% of your enquiries are likely to be outside your normal office hours.

KEY FEATURES

Managing your own chat requires commitment and the best software:

BRANDED CHAT WINDOW

Just like professionally managed Live Chat, you'll have a chat window in the bottom right hand corner of all pages on your website.
INSTANT CHAT ALERTS

Every time a visitor engages with your Live Chat, you'll be alerted, and will need to respond to them quickly through the Open Chat application interface that Yomdel will provide for you.
INTEGRATED DASHBOARD TOOL

Store all chat transcripts, and monitor activity with our integrated dashboard tool.