Yomdel offers a range of live chat solutions to deliver exceptional results.
Over and above providing award-winning managed live chat we also offer a range of additional bolt-on services to enhance our clients opportunity to follow up leads quickly and efficiently.
Yomdel Live Connect
Conducting a live chat with a website visitor and sending through the lead to our client has the potential to be just the start of the journey. The Yomdel Live Connect service means that hot leads are instantly turned into red hot leads by immediately connecting a call between the customer client and the person enquiring. Recent research found that leads that were responded to within five minutes were nine times more likely to convert into business. On the other hand, a lead can go cold in as little as 90 minutes, so an instant response and follow-up has the ability to more than pay for itself 10 times over.
Yomdel offers a number of extra services to enhance your live chat service. Take advantage of our XML feed to receive leads, have appointments booked directly into your diary or have our team complete online forms directly into your CRM.