Live Chat and so much more

Yomdel offers a range of live chat solutions to deliver exceptional results.

Over and above providing award-winning managed live chat we also offer a range of additional bolt-on services to enhance our clients opportunity to follow up leads quickly and efficiently.

Yomdel Live Connect

Conducting a live chat with a website visitor and sending through the lead to our client has the potential to be just the start of the journey. The Yomdel Live Connect service means that hot leads are instantly turned into red hot leads by immediately connecting a call between the customer client and the person enquiring. Recent research found that leads that were responded to within five minutes were nine times more likely to convert into business. On the other hand, a lead can go cold in as little as 90 minutes, so an instant response and follow-up has the ability to more than pay for itself 10 times over.

Other Yomdel extras include:

  • SMS messaging sent as a follow up to leads awaiting callback
  • Yomdel code integrated with Google Analytics to track a lead’s website movements
  • Integrate your leads directly into your CRM or CMS using our client XML feed.
  • Targeted deployment to only specific pages on your website
  • Integration with Facebook to offer real time live chat
  • Diary Management of callbacks or visits into your calendar booking system
  • Direct inputting of lead details into you CRM system
  • Live chat hours to suit

 

 

Yomdel Live Chat

Yomdel Live Chat

Your website never sleeps and neither do we. Our live chat operators are trained to engage with your website visitors 24/7. It’s a successful formula that can increase your website leads by 50%

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Yomdel Live Connect

Yomdel Live Connect

Yomdel Live Connect takes the hottest chat leads straight through to a telephone call with your sales team. Conversion rates absolutely soar! This is a bespoke add-on for Yomdel Live Chat clients.

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Yomdel Extra

Yomdel Extra

Yomdel offers a number of extra services to enhance your live chat service. Take advantage of our XML feed to receive leads, have appointments booked directly into your diary or have our team complete online forms directly into your CRM.

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