Yomdel launches “Yomdel Live Lead”, a free 24/7 live chat powered online lead generation service for estate agents and letting agents
BILLINGSHURST, SUSSEX (6 May, 2014).Yomdel, the provider of “The Complete Live Chat Service”, has launched “Yomdel Live Lead”, a revolutionary free 24/7 live chat service for estate agents and letting agents that delivers quality qualified leads by engaging in real time with property website visitors, the company announced on Tuesday.
Clients to the service pay no fixed fees to have 24/7 live chat, backed by teams of highly trained live chat operators, available on their websites. Web visitors are then served with proactive invitations and the chat agents engage in real time with people looking to buy, sell or rent property. Contact details and other requirements are captured and immediately passed over to the client estate agent.
Clients of Yomdel Live Lead will then just pay a small fee for each lead they receive. There are no other commitments. The new service for the property market complements Yomdel’s existing live chat solutions for online retail and ecommerce.
“We’re really excited by Yomdel Live Lead as for the first time all estate and letting agents – be they small independents or national brands – will be able to have 24/7 live chat support that is delivered with no subscriptions or fixed service fees,” said Andy Soloman, Yomdel CEO
“This service is unique and transformational for our clients. We’re so confident in the quality of the service that we are able to offer it for free in the knowledge that we will capture details from most web visitors and the value of the leads to our clients will be significant,” he added.
While the large property advertising portals attract the majority of house hunters in the UK, local estate agent websites also account for around 50% of all people active in the property market. However, only very few web visitors will ever register, fill in a contact form or pick up the phone.
Increasing numbers of estate agents recognise the value of live chat and have experimented with adding it to their websites, but they typically underestimate how they will staff the facility. The consequence is that while live chat may appear, it is not active and this delivers a poor customer experience. Yomdel Live Lead solves this problem.
The new service creates genuine competitive advantage for estate agents as they look to secure serious buyers and those about to put their properties on the market. Yomdel targets capturing contact information in 60% of all chat engagements
“The real beauty of Yomdel Live Lead is that it doesn’t matter whether you have 50 or 50,000 unique visitors each month, Yomdel can still work for you,” said Andy. “For the first time even the smallest independent can have fully staffed 24/7 live chat. Customers will love it.
Yomdel charges just £10 per lead, with discounts available based on volume. Yomdel Live Lead has no fixed fees and no contract commitment, plus clients are free to cancel anytime they wish.
Yomdel plans on launching further Live Lead services specifically developed for sectors including auto dealers, legal and education.
To support the launch of Yomdel Live Lead, the company has also released a free white paper that explains how estate agents can benefit from using live chat on their websites.
Watch a video explaining Yomdel Live Lead. http://youtu.be/1MnmNosz5hA
Download the free white paper: “The Future of Estate Agent Lead Generation” https://www.yomdel.com/live-chat-estate-agents-white-paper/
Yomdel is based in Billingshurst in West Sussex. It was the first company in the UK to offer 24/7 end-to-end live chat operator services. Yomdel clients have live chat software and fully trained operators standing ready to engage with website visitors 24 hours a day, 365 days a year. For online retail, Yomdel typically generates live chat sales conversions of 20% or more, increases average order values by 10%, reduces shopping basket abandonment by 50% and customer satisfaction scores of 85%+.
Yomdel’s live chat services can be used on any website for online sales, lead generation or customer service and support
Companies that can benefit from Yomdel include everyone from very small, low traffic private businesses to global corporations.
For more information contact Andy Soloman on 01403 610031 or 07928 542917. Email [email protected]