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Email response handling

LIVE EMAIL
That's fast, That's personal, That converts

BOOK YOUR FREE CONSULTATION

 

STRUGGLE TO HANDLE LEADS?

Can you handle all your lead referrals, from industry portals, aggregators or partners?

Yomdel Live Email uses highly-trained human operators to deliver ultra-quick 24/7 personal email responses to every lead that hits your inbox. 

The service gives your customers a personalised, real-time response to their enquiry, direct from your brand, immediately putting you ahead of any competitors. People can then seamlessly transfer to Yomdel live chat, helping you get a head-start in identifying high value opportunities that may not be obvious from the original lead.

No more missed leads. Day and night, Yomdel is there, qualifying and converting your leads as soon as they arrive.

Increase your Return on Investment

Getting a return on portal or aggregator fees is a tough task. That's where Yomdel can help.

We free up the time of your team, by identifying the highest priority leads for them to focus on first, thereby maximising your conversion against referral.

At the same time, ALL your prospects receive an outstanding customer experience, building your brand reputation, creating customers for life.

Video - Social Posts

 

OFFER THE BEST 24/7 CUSTOMER EXPERIENCE

Convert more leads in to sales: Yomdel's Andy Soloman explains more in this short video

READ OUR CASE STUDIES

 

 

WHY USE LIVE EMAIL?

Real-time 24/7 email
response to every referral

Personalised dialogue,
skilled handling

Build trust
and rapport

Qualify and
prioritise leads

Seamless transfer to live chat
nurturing high value leads

Give customers a fantastic
impression of your brand

 

HOW IT WORKS

  • SIMPLE SEAMLESS INTEGRATION

    NO separate system or software required. We monitor and manage your referrals email entry point, and respond as you, effectively from your email address.

  • SKILLED OPERATOR HANDLING

    Backed by our detailed, unique knowledge banks, dedicated operators answer questions in a structured way that builds rapport, encourages engagement and uncovers the real value in a lead, fully qualifying the lead potential for your business.

  • INSTANT LIVE CHAT TRANSFER

    We offer the customer the option of transferring the conversation to our 24/7 live chat service, if they prefer to have a more instant, fluid conversation.

  • INTEGRATE APPOINTMENT BOOKING

    If enabled, our operators can even book calls or sales appointments on your behalf, offering the customer a fantastic out of hours experience, and capturing them immediately for your business, before the competition can get there first.

  • TOTAL VISIBILITY

    And because we are integrated to your email account, you have full visibility of email transcripts, progress and outcomes in real time.

Talk to us about your requirements

 

Find out more or get a quote

Get in touch via the form here, or Contact Us directly. Either way, one of our team will get right back to you.