The Best Customer Experience Blog | Yomdel

Live chat solutions from Yomdel: How they work (Presentation)

Written by Andy Soloman | 04/12/12 19:02

At Yomdelhurst we have lots of people asking how we work and how Yomdel will be able to help grow their online business. The truth is that there is no one-size fits all approach to this, it very much depends on the structure of the business we are serving and the goals that need to be achieved.

Certain things are inevitable, including the fact that if you are involved in ecommerce, you will see more sales and you will see increases in average order value as our skilled operators gently engage with website visitors to help guide them through their shopping journey, answering questions as required and helping deal with customer indecision.

The following presentation, which can also be downloaded and shared from our Slideshare account,  hopefully goes some way to explaining what's involved.

Yomdel Operator-Backed Live Chat Solutions from Yomdel