NOTE: This post first appeared on the website Estate Agent UK Networking under the headline"Bridging the high street branch with the digital world".
3 min read
How traditional estate agents use live chat to engage online
Topics: Estate agent lead gen Live Support Andy Soloman letting agents Live Chat marketing Property Website Yomdel Live Lead
2 min read
Free White Paper - The Future of Estate Agent Lead Generation
Even as the UK property market continues to pick up, estate agents and letting agents face a critical task to ensure they are securing a steady stream of high quality leads. Of course, many estate agents these days rely heavily on the property advertising portals such as Rightmove or Zoopla as they (rightly) believe most people start off looking through aggregated listings, but they should not ignore their own websites.
Topics: Estate agent flats Customer house sales Houses Lead conversion lead generation letting agents Live Chat Property Real Estate Rightmove Website Yomdel Live Lead Zoopla
2 min read
Online shopping in real life - video
Topics: Business Facebook Google Analytics High Street E-commerce Live Chat Social media Website ZMOT
2 min read
Outsourced live chat is an investment not a cost
By Tim Breden, Commercial Director, Yomdel
Topics: Business Customer E-commerce Live Chat Outsourcing outsourcing Website
Why the online customer experience matters
'Tis the season to be jolly aware that online customer experience really matters. This infographic from ForSee shows us why. With over half of the Christmas shopping being done online this year, and with "satisfied" customers being 67% more likely to recommend your brand to others it doesn't take a genius to work out that those who pay more attention to online customer experience now will reap the rewards in future. Remember what your parents told you about being good at Christmas? Well now you know.
Topics: Customer E-commerce infographic Live Chat Website
1 min read
Live chat operator services, a brief introduction
Yomdel has live chat operator solutions for just about any market segment. Whether you are in online retail, property or entertainment, if your business has a website it is important to ensure you are not just attracting highly relevant traffic, but that you are seeking to engage with those people spending their precious time coming to visit. The last thing you want is for them to leave and more on to the competition purely because they have unanswered questions or because they are uncertain about something.
Topics: Live Support Customer E-commerce Live Chat Outsourcing outsourcing Slideshare Website
3 min read
Tackling shopping cart abandonment with live chat (infographic)
By Andy Soloman
In today's ZMOT world, online shoppers are easily distracted and cart abandonment is common. People are often less brand loyal than ever before and will be spending time reading reviews, comparison shopping and listening to what others are saying via social media channels.
Topics: Business Customer E-commerce infographic Live Chat Shopping cart Website
1 min read
Live chat solutions from Yomdel: How they work (Presentation)
At Yomdelhurst we have lots of people asking how we work and how Yomdel will be able to help grow their online business. The truth is that there is no one-size fits all approach to this, it very much depends on the structure of the business we are serving and the goals that need to be achieved.
