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2 min read

VIDEO - The benefits of live chat in 6 minutes

By Andy Soloman on 15/04/13 10:08

At this year's Internet Retailing Expo, Yomdelier in Chief Andy, presented a brief introduction to the benefits of live chat to a packed audience in the eSeller "Advanced Selling Techniques" conference.

In six minutes he showed the audience just how live chat can help their businesses increase sales and create more happy customers. The presentation showed:

Topics: Customer E-commerce Live Chat NEC Slideshare video
1 min read

Live chat operator services, a brief introduction

By Andy Soloman on 19/12/12 16:03

Yomdel has live chat operator solutions for just about any market segment. Whether you are in online retail, property or entertainment, if your business has a website it is important to ensure you are not just attracting highly relevant traffic, but that you are seeking to engage with those people spending their precious time coming to visit. The last thing you want is for them to leave and more on to the competition purely because they have unanswered questions or because they are uncertain about something.

Topics: Live Support Customer E-commerce Live Chat Outsourcing outsourcing Slideshare Website
1 min read

Live chat solutions from Yomdel: How they work (Presentation)

By Andy Soloman on 04/12/12 19:02

At Yomdelhurst we have lots of people asking how we work and how Yomdel will be able to help grow their online business. The truth is that there is no one-size fits all approach to this, it very much depends on the structure of the business we are serving and the goals that need to be achieved.

Topics: Business Customer E-commerce Live Chat Slideshare Website