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3 min read

Customer behaviour has already CHANGED!

By Simon Taylor on 05/06/20 08:45

Change was always happening. But a crisis accelerates it dramatically.

Place restrictions upon people, and they will adapt fast. They find new ways to achieve their ends, and this could not be clearer than in online property market behaviour.

In our updated tracker report this week, we saw the exceptional increase in Live Chat usage on property websites maintained at its new high, with no sign of a return to normal pre-COVID levels.

It's here to stay and it's not really surprising. Perhaps it's already no longer exceptional?

Topics: Property Coronavirus Industry trends
2 min read

A new market powered by VIDEO!

By Simon Taylor on 28/05/20 15:53

Video is everywhere you turn now, or so it seems. But should you invest?

In this brief insight, we're sharing some simple stats that suggest customer expectations are definitely changing, and we should take this seriously.

In our updated tracker report this week, we see continued evidence that customers are returning to property websites in overall numbers, equal to average levels of the previous 15 months.

But they also continue to use Live Chat in much greater proportions than before the Coronavirus Crisis and Lockdown, and crucially are pro-actively requesting video enabled services. 

Topics: Property Coronavirus Industry trends
1 min read

UNLOCKING BOTTLENECKS IN ESTATE AGENCY, CONVEYANCING & REMOVALS

By Simon Taylor on 22/05/20 09:00

Watch this week's webinar if you missed it:

If you didn't catch our webinar this week, it's right here on video, featuring 4 expert panellists within property, conveyancing and removals.

Topics: Property removals Coronavirus
4 min read

Property Market Tracker - what's the real insight?

By Simon Taylor on 24/04/20 08:45

Customers are desperate to do business, but Business has its hands tied!

That's just some of the reaction we've had this week to our Property Sentiment Tracker update published on Tuesday.

In our updated tracker report this week, we evidenced an apparent customer rebound from the depth of the initial Coronavirus shock, with a resurgence in consumer engagement via Live Chat. But from some of the reaction there's little doubt that many businesses are not seeing that. Why is that the case?

Topics: Property Coronavirus Industry trends
3 min read

Rebound continues: Property Market Tracker latest!

By Simon Taylor on 08/04/20 08:30

Property Market Tracker update – last week shows incredible surge in consumer online activity!

Live Chat engagement increases significantly across all consumer groups - vendors, buyers, landlords and tenants.

Following our initial report on consumer engagement via Live Chat, the latest update (to Sunday night 19 April) shows all groups now rising steadily, and some almost back to pre-COVID average levels.

Topics: Property Coronavirus Industry trends
3 min read

Yomdel Property Sentiment Tracker: is there a rebound?

By Simon Taylor on 05/04/20 13:05

Yomdel Property Sentiment Tracker – Property market activity up for first time since COVID-19 lockdown

New estate agent enquiries via live chat see first increases since lockdown

Despite the coronavirus lockdown, there are growing signs of a stirring in UK property sector activity, with increasing numbers of people requesting contact in relation to selling, letting or moving home, according to our “Yomdel Property Sentiment Tracker”, a new data insight series from the UK’s leading provider of managed live chat to estate agents.

Topics: Property Coronavirus Industry trends
12 min read

Proptech leaders join forces to power agencies forward

By Andy Soloman on 26/03/19 12:51

Property services Industry leaders join forces to help estate agencies through a volatile market
Topics: Estate Agents Property
9 min read

Who has thrown the best political house party?

By Andy Soloman on 22/02/19 17:48

The UK’s current political landscape is in turmoil and with both main parties fighting among themselves and the latest developments of a Labour Party split with seven of its members resigning the party whip. With Nigel Farage also waiting in the wings with his new Brexit Party should Article 50 be further extended, it could all get a bit more uncertain yet, so we've looked at which party is the best for house price growth to at least settle one debate. 

Topics: Property house prices
5 min read

Property prices with love in the address sell for 105% more

By Andy Soloman on 14/02/19 15:44

We may be going through a messy break up with our long-term European partner, but the UK property market is still showing the love with properties selling in 15 locations with love in the name – almost all of them for above average price.

Topics: Property house prices