At Yomdel we're constantly on the lookout for great infographics that succinctly gather key ecommerce intelligence and then present it in a simple yet engaging graphical style. As part of our end of year round up (yes, another one!), we thought it may be useful to share those infographics that best illustrate ecommerce trends and tips for best online customer service practice, with a particular reference to how live chat is increasingly emerging as a preferred online communication channel.
