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Five Great Reasons To Avoid Providing Live Chat on Your Website

By Andy Soloman on 01/05/14 11:29

Live chat is all the rage. Customers generally like it, businesses like it, it really is a win for all. But not everyone is completely in love with the idea of being able to instantly resolve issues, get information or have their questions answered.

Topics: FAQ Channels Customer E-commerce Lead conversion Live Chat Outsourcing