Yomdel’s here to help
It’s not enough to offer a phone number and email contacts. Customers today want an immediate response to their questions and need to be helped to ensure they get what they need.
That’s where Yomdel comes in!
From a retailer’s perspective Yomdel can help people buy the right products and then maximise the basket spend by up- and cross-selling. Result – a satisfying experience for both the shopper and the retailer.
How does Yomdel work?
Your website visitors can either click a button to chat with an operator, or Yomdel will float over a proactive chat invitation. Of course, there is a careful engagement strategy that is followed to ensure the most effective and favourable responses. There is no hard sell, just helpful guiding, gentle greeting and engaging chat.
Behind Yomdel there is a team of fully trained customer service professionals who are standing by day and night – 24 hours a day seven days a week – actively monitoring your websites and watching for visitors.
Where can you use Yomdel?
Yomdel can work on your website, your Facebook page and even on your online ads. Where ever your customers are when they need some help, that’s where Yomdel should be to ensure they get the right answers, and that they get them quickly.
Yomdel and you
Yomdel strengthens your brand and makes your customers happy. It increases your conversion rates and boosts your average order value. With Yomdel on your website you’ll see people returning time after time and you’ll see increases in personal referrals.
With Yomdel on your website you will see spectacular increases in online sales as you retain those customers who would have abandoned you due to unanswered questions or the unavailability of real-time human help.